National Estate Sale Conference Schedule
This was the schedule for the National Estate Sale Conference that took place in Nashville on January 27th, 28th, and 29th of 2020.
CONFERENCE DAY 1
Jan 28
7:00 AM
Registration
8:00 AM
Breakfast
9:00 AM
Welcome
9:15 AM
The Best Way to Build a Business That’s Bigger Than You
Keynote: Chris Hogan
The most effective business leaders know the importance of spending time working ON their business and less time working AT their business. Chris Hogan will explain why a leader’s ability to delegate properly is the most important factor to the growth of their business and will provide practical insights on the “What,” “Where,” and “How” of delegation. This session is for anyone who has ever said “I need three more of me.”
10:15 AM
Staging with a Statement
Janelle & Wen Stone
Janelle and Wen will share insider secrets to set your company apart from the competition and provide you with the skills to carry it out. They'll teach you the basics of staging, arranging, photographing, and re-staging every sale.
10:45 AM
Morning Networking Break
Sponsored by EstateSaleCoaching.com
11:15 AM
A Novel Model: Small Sales Big Profits
Lance Landers
Come and learn how this new business model allowed Lance’s company to conduct hundreds of sales in just two years.
11:45 AM
Online Estate Sales: Using Technology to Tap Into New Markets and Increase Profitability
Vincent Olivares
Have you ever considered an online estate sale as an alternative to a traditional estate sale? Join Vincent Olivares, of Rust Belt Revival in Cleveland, OH, to learn how online estate sales can increase profits, benefit clients & introduce your sales to new markets.
12:15 PM
Lunch
Sponsored by EstateSaleCoaching.com
1:45 PM
Creative Problem Solving
2:15 PM
Tips & Traps of a Fine Art Market
Gene Evans
Gene will provide tools to help identify and value fine art. He will help you cut through the clutter, so you can distinguish fine art from the more common mass produced pieces.
2:45 PM
Afternoon Networking Break
Sponsored by Blue Moon Estate Sales
3:15 PM
Panel: Let’s Talk High-End Sales
Berenice Denton I Michael Fry I Janelle Stone
Do you currently do high-end sales or are you interested in becoming a company that specializes in them? Our panelists are reputable high-end estate sale company owners and they’re here to share their secrets with you. They’ll be discussing their journey, brand narratives, challenges, and so much more.
4:00 PM
Clarify Your Message So Customers Will Listen: How the Power of Story Can Grow Your Business
Keynote: Tim Arnold
Most leaders, marketers, salespeople and managers struggle to explain what they do. It's not because they aren't smart, hard-working or likable, it's because they aren't communicating clearly. StoryBrand helps companies understand what customers are looking for so they can tell their story in such a way people listen. The human brain is drawn to CLARITY and away from confusion. If customers are confused about what you offer, they'll look past you for somebody who can say it clearly. Once you clarify your message, your company will begin to grow.
6:00 PM
Conference Reception
CONFERENCE DAY 2
Jan 29
8:00 AM
Breakfast
9:00 AM
Opening Remarks
9:10 AM
Team Dynamics: How Company Culture Can Be a Secret Weapon
Michael Fry
We all want great team members who care about our company and its clients. By intentionally building a life giving, positive culture into the DNA of your business you will retain talent, increase efficiency, and drive customer satisfaction.
9:40 AM
Establishing Expectations: The Key to Smooth Estate Sale-ing
Amanda Giustiniani
Amanda Giustiniani will walk you through the process of setting proper expectations for clients. We all know that if the client isn’t happy, nobody is happy. She will give you tips and tricks on how not to over promise and under deliver.
10:10 AM
Security Insecurities: An Interview with Stephanie Mashni
Stephanie Mashni
We’re going to sit down with Stephanie Mashni, an estate sale company owner and security expert, and ask her all of your burning questions about keeping your sales safe. Stephanie will be sharing her strategies for keeping control of the sale, managing the sale environment, and reducing theft while keeping you, your sale, and your customers safe and secure.
10:40 AM
Morning Networking Break
Sponsored by EstateSaleCoaching.com
11:00 AM
Blast Off! Prioritizing for a Successful Start-Up
Joe Aboubakr
There are so many important decisions and commitments you make when you start your own estate sale business, Joe wants to help point you in the right direction. He’ll be covering the essentials needed to put your company in a direction for success. Everything from online presence, employees, brand recognition and sale day must-haves will be discussed.
11:30 AM
Pivoting for a Changing Market with Millennials and Gen Zs
Barbara Jersey
We cannot count on baby boomers for mass purchases like we have for the last 40 years. We have to do something we never had to do before, build a customer base. Barbara is excited to introduce you to the new generations and give you ideas to attract them for good.
12:00 AM
Lunch
Sponsored by EstateSaleCoaching.com
1:20 PM
Art & Antique Assets: Determining Value in Today’s Changing Market
Sarah Drury
When you walk into a client's house for the first time, can you pick out the most valuable object at first glance? Even homeowners may not realize which of their belongings have grown (or declined) in value. Sarah’s presentation will offer an overview of the current market for art and antiques plus expert tips to help in sorting trash from treasure!
2:00 PM
Auction Houses: How, When & Why
Mark Prendergast
Mark with his 20+ years of auction house experience would like to share with you why using an auction house for particular items can be beneficial for your client and your company. He’ll cover how to use an action house, why to use one, and when.
2:30 PM
Afternoon Networking Break
Sponsored by Estate Sale Logic
2:50 PM
Panel: Walk Us Through Your Weekend: From Advertising Through the Sale Ending
Becky Mehtala I Fran Miller I Daniel Sanders
This panel will cover topics from advertising your sales all the way to the sale’s cleanup. Some of those items include inventory management, handling sale volume, additional services used to make your sale process smoother, POS systems and their benefits, and so much more.
3:35 PM
Where to Go From Here
Nathan Kilbourn
You’ve learned so much over these past couple of days, wouldn’t it be a shame if it all got lost in the shuffle as soon as you get home? This session will go over how to create actionable goals, strategies for communicating what you’ve learned to your team, and the necessity of team unity around these goals. Most importantly, you’ll learn how to convert your new business dreams into actionable plans.
4:00 PM
Influence Your World
Keynote: Connie Dieken
Some of the most successful leaders around the world are using influence to change minds, behaviors, and outcomes for lasting results. Connie will cover three habits you can use to influence your clients and team. She’ll discuss ways to balance those habits to help build your influence as a leader in the estate sale industry.
5:00 PM
Closing Remarks
We don’t plan on changing up the topics and times, but please note that they are subject to change.
PRE CONFERENCE WORKSHOPS
Jan 27
7:00 AM
Registration
8:00 AM
Breakfast
9:00 AM
Marketing Boot Camp
Matt Ellison
Are you reaching as many potential customers as possible? Are you sure? This workshop will cover the basics and then some when it comes to marketing your sale and yourself.
12:00 PM
Lunch
1:30 PM
Landing the Client & Life Saving Contracts
Michael Fry